FREQUENTLY ASKED QUESTIONS

Have questions about how our AI enhances reading? Our FAQ section provides clear answers on how our technology boosts your reading age, supports personalised learning and provides robust safeguarding for our young users. If you need more details, our support team is here to help!

Can everyone join Spark Education AI?

Try Spark Education AI Free for 14 Days!

We’re offering schools and teachers the chance to experience Spark Education AI free for 14 days! Discover how our AI-powered reading comprehension tool can engage learners, enhance understanding, and save teachers time—all while maintaining the highest standards of privacy and security.

🔹 No commitment, no payment required—just full access to explore Spark Education AI.

Ready to get started? Sign up now for your free trial!

Can users change their passwords?

Of course! When logged in, users can select their profile picture icon at the top right of the screen which offers the opportunity to Change Password.

For privacy reasons, users can only change their own passwords.

Is generative AI safe to use with primary/elementary aged students?

Spark Education AI uses Artificial Intelligence to generate stories and associated comprehension questions.

The use of AI to generate lesson content is within the lowest possible risk category of AI usage for students. This rubric was created by leading UK educational professionals in collaboration with Members of the House of Lords and UK Government.

Additionally, Spark Education AI incorporates advanced filtering technology designed to protect users from accessing or generating inappropriate content. Our system ensures a safe and secure learning environment, maintaining the highest standards of content appropriateness and user safety.

At Spark Education AI, safeguarding our users is our top priority, ensuring a secure and supportive environment for every learner.